Opt-Out & Data Deletion
Your rights under GDPR, CCPA, TCPA, and other regulations
Your Rights
If you have received a call, email, or message from an organization using the Mission Control Platform, you have the following rights:
- Do Not Call: Request to be added to our internal DNC (Do-Not-Call) list. We will ensure no further calls are made to your number.
- Data Access: Request a copy of any data associated with your phone number or email address.
- Data Deletion: Request deletion of your personal data, including call recordings, transcripts, and contact information.
- Recording Deletion: Request deletion of any call recordings involving you.
- Opt-Out of AI Processing: Request that your data not be processed by AI models for transcription or analytics.
- Data Portability: Receive your data in a machine-readable format (GDPR Article 20).
How to Submit a Request
Submit your request using the form below, or contact us directly:
- Email: privacy@datafrontier.co
- Phone: During any call, simply tell the agent "Do not call me again" or "Remove me from your list"
We will process your request within: 72 hours for DNC requests, 30 days for data access/deletion (GDPR/CCPA).
Submit Opt-Out / Data Request
Response Times
| Request Type | Timeline | Regulation |
|---|---|---|
| DNC / Do Not Call | 72 hours | TCPA |
| Data Access | 30 days | GDPR Art. 15, CCPA |
| Data Deletion | 30 days | GDPR Art. 17, CCPA |
| Recording Deletion | 14 days | GDPR, CCPA |
