Opt-Out & Data Deletion

Your rights under GDPR, CCPA, TCPA, and other regulations

Your Rights

If you have received a call, email, or message from an organization using the Mission Control Platform, you have the following rights:

  • Do Not Call: Request to be added to our internal DNC (Do-Not-Call) list. We will ensure no further calls are made to your number.
  • Data Access: Request a copy of any data associated with your phone number or email address.
  • Data Deletion: Request deletion of your personal data, including call recordings, transcripts, and contact information.
  • Recording Deletion: Request deletion of any call recordings involving you.
  • Opt-Out of AI Processing: Request that your data not be processed by AI models for transcription or analytics.
  • Data Portability: Receive your data in a machine-readable format (GDPR Article 20).

How to Submit a Request

Submit your request using the form below, or contact us directly:

  • Email: privacy@datafrontier.co
  • Phone: During any call, simply tell the agent "Do not call me again" or "Remove me from your list"

We will process your request within: 72 hours for DNC requests, 30 days for data access/deletion (GDPR/CCPA).

Submit Opt-Out / Data Request

Response Times

Request TypeTimelineRegulation
DNC / Do Not Call72 hoursTCPA
Data Access30 daysGDPR Art. 15, CCPA
Data Deletion30 daysGDPR Art. 17, CCPA
Recording Deletion14 daysGDPR, CCPA