Terms & Conditions

1. Acceptance of Terms

By accessing or using the Mission Control AI Revenue Operating System ("Platform") operated by DataFrontier Inc. ("Company"), you agree to be bound by these Terms and Conditions ("Terms"), our Privacy Policy, End User License Agreement, and all applicable laws. If you do not agree, discontinue use immediately.

2. Eligibility

You must be at least 18 years old and have the legal authority to bind your organization to these Terms. The Platform is designed for business-to-business (B2B) use only.

3. Account Responsibilities

• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activities under your account, including actions by your SDRs, agents, and administrators.
• You must promptly notify us of any unauthorized access.
• Multi-factor authentication is recommended for all accounts.

4. Acceptable Use

You agree to use the Platform only for lawful B2B outbound sales and communication purposes. You shall NOT:

• Use the Platform for robocalling, auto-dialing to consumers, or any TCPA-violating activity.
• Upload or call numbers on the National Do-Not-Call Registry without proper exemption.
• Record calls without obtaining proper consent as required by applicable law (including two-party consent states).
• Engage in caller ID spoofing in violation of the Truth in Caller ID Act.
• Send unsolicited commercial messages (spam) via email, SMS, or WhatsApp.
• Use AI features to generate deceptive, misleading, or discriminatory content.
• Attempt to circumvent AMD (Answering Machine Detection) or DNC compliance features.
• Share, resell, or sublicense access without written authorization.

5. Telephony Compliance

The Platform integrates with Telnyx for telephony services. By using calling features, you additionally agree to:

• Comply with TCPA, TSR (Telemarketing Sales Rule), FCC regulations, and all state telemarketing laws.
• Maintain and honor internal Do-Not-Call and Do-Not-Dial lists.
• Ensure STIR/SHAKEN attestation compliance for outbound caller ID.
• Not exceed calling rates or volumes that could trigger carrier blocking or spam labeling.
• Obtain prior express consent before initiating any calls or messages to prospects where required.

6. Call Recording

If call recording is enabled, you represent that: (a) you will comply with all applicable recording consent laws, (b) you will inform call participants that calls may be recorded, and (c) you will not record calls in jurisdictions where such recording is prohibited without consent.

7. AI & Automation

The Platform uses AI (including OpenAI GPT-4o) for call transcription, analytics, coaching, and automation. See our AI & Automation Policy for details on how AI is used, its limitations, and human oversight requirements.

8. Intellectual Property

All Platform code, design, documentation, and AI models are the intellectual property of DataFrontier Inc. Your data remains yours — we claim no ownership of your lead data, recordings, or communications. You grant us a limited license to process your data solely to provide the Service.

9. Payment & Billing

• Subscription fees are billed monthly or annually as agreed.
• Telephony costs (Telnyx minutes, phone numbers, recordings) are billed separately based on usage.
• DID purchases ($1.15/number/month) are charged through your Telnyx account.
• All fees are non-refundable except as required by law.

10. Data Processing

We act as a Data Processor on your behalf for prospect/lead data. You are the Data Controller. A Data Processing Agreement (DPA) is available upon request. We maintain sub-processor agreements with all third-party service providers.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DATAFRONTIER SHALL NOT BE LIABLE FOR: (A) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; (B) LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES; (C) CARRIER BLOCKING OR SPAM LABELING OF YOUR PHONE NUMBERS; (D) REGULATORY FINES RESULTING FROM YOUR NON-COMPLIANCE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify and hold DataFrontier harmless from any claims, damages, or expenses arising from your use of the Platform, violation of these Terms, or violation of any third-party rights or applicable laws (including TCPA, GDPR, and telemarketing regulations).

13. Termination

Either party may terminate the agreement with 30 days written notice. We may immediately suspend access for violations of these Terms or applicable law. Upon termination, your data will be available for export for 30 days, after which it may be deleted.

14. Governing Law & Disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration under the rules of the American Arbitration Association, with venue in Delaware.

15. Contact

DataFrontier Inc. | Email: legal@datafrontier.co | Web: https://datafrontier.co